Gift Certificates Policy: If the price has changed for that particular service or package the redeemer is responsible for any price increase. Treat certificate as you would cash. Gift certificates are non-refundable. Call to report lost or stolen gift cards. After a period of inactivity, card value may decrease in accordance with applicable laws and regulations. Cards are reload-able but not redeemable for cash. Gift cards are non- refundable. If you fail to show up or cancel your appointment 48 hours in advance, your gift card will be charged the full value of your scheduled service. We have the right to refuse service to anyone.
Scheduling Appointments: When making an appointment(s), we require a credit card number, gift certificate with card number, or digital payment to guarantee all reservations. Please note that there will be no make up time for late arrivals. We recommend reservations be made in advance, especially for packages on weekends or holidays. Changes in service must be made 48 hours prior to scheduled appointment.
Cancellation Policy: We require all cancellations be made 48 hours prior to scheduled appointment. We will charge the credit card or gift card for full value of the service if appointment is cancelled less than 48 hours in advance.